Frequently Asked Questions
How can I join the Sonny's Carwash Unlimited Club?
You have two convenient options! Join online by clicking here or visit us to sign up in person.
When will I be billed for my Sonny's Carwash Unlimited Club membership?
Billing is hassle-free. Expect to be charged on the monthly anniversary of your membership purchase date.
What should I do if my car gets a new license plate or I purchase a new vehicle?
Changing details is a breeze! Update your license plate information online under ‘Manage Membership,’ or seek assistance from our team at our location.
How can I cancel my Sonny's Carwash Unlimited Club plan?
We understand plans change. Cancel your membership effortlessly online or speak with our staff at any Sonny’s Carwash location.
What happens when I cancel my Sonny's Carwash Unlimited Club plan?
It’s straightforward – your membership billing stops. You won’t be charged once you cancel.
How do I prepare my vehicle before washing it?
It is easy! Fold in side mirrors, remove antennas, tow hitches, and other external accessories. Also, ensure open truck beds are empty to prevent damage.
Are there any vehicle types not allowed in the car wash?
Yes, please refrain from bringing dually vehicles, vehicles with auxiliary fuel tanks, uncovered fifth wheels, or excessively muddy vehicles.
How do I load my vehicle onto the automated conveyor during the wash?
Follow our team member’s guidance during loading. Keep your vehicle in neutral while in the tunnel and follow signals for a safe exit.
Are free vacuums available at Sonny's Carwash?
Absolutely! Enjoy complimentary high-power vacuum stalls for interior detailing. Please be mindful of the nozzle’s power and avoid using vacuums for liquids or hazardous materials.
What is the liability policy at Sonny's Carwash?
Sonny’s Carwash takes responsibility for equipment malfunctions only. Customers assume full responsibility for damages, including antennas, mirrors, non-factory equipment, and more. Enter the wash at your own risk, following procedures to avoid vehicular damage and liability.
Don’t See An Answer To Your Questions?
Get in touch with us! We’re here to help.
